One of the worst things when it comes to any operating system is when there are components of it that are broken and an easy solution is nowhere in sight. Not everyone has the skill level to be able to manually repair things like Winsock Catalogs, Internet Explorer, Windows Update or any of the other [...]

The chart above is not overly complex but it will definitely confuse 90% of the people that look at it. This chart is guaranteed to cause some people to criticize Windows 7 regardless of how helpful it is. Basically if you are upgrading from a previous operating system you should do a clean install anyway. [...]

When it comes to computer hardware it can be very difficult to remember just what is what. This can be especially hard on newer computer technicians and those wanting to start repairing computers. And now we have just what they need, a hardware cheat sheet. OS Attack is an operating system blog but this cheat [...]

One of the biggest problems for any technical support company especially one as big as Geek Squad is replicating a problem that a customer or user is experiencing. Thanks to a new tool in Windows 7 called Problems Steps Recorder (psr.exe) this can be a problem of the past.

The customer does not have to pay for the actual copy of Windows 7 but they will still end up with a large bill in the long run. Unfortunately this is a huge sales tactic that many people fall for because they don’t actually do their research or even think about it.